Echo is one teammate the whole company shares. Charging per seat would punish you for adding people. Credits scale with work done, not with logos on the dashboard.

One credit is roughly one small unit of work: a short response, a tool call, a draft paragraph. A finished report or built page costs more, and Echo always shows the cost before it runs.

Plan credits are what your plan includes each month and they drain first. Reward credits are bonuses (signup, referrals, promotions) that act as a cushion behind the plan pool. Neither pool ever goes negative.

Plan credits reset at the start of each billing cycle. Reward credits roll over until they are spent or expire on the date listed when they were granted.

Yes. Top-ups add reward credits to your pool instantly. There is no commitment and no expiry beyond the granted window.

Echo pauses non-urgent work and tells you. Approval prompts and scheduled tasks queue until the next refill or a top-up. Nothing surprises you with overage.